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Let’s be honest, if you’re hiring a plumber, you probably are not in a great mood. After all, we only tend to call plumbers when we are facing a dire emergency, such as burst pipes, exploding toilets, or busted boilers. When you have plumbing problems, all you want is to get everything resolved as quickly as possible, so that you never have to think about it again.
However, in order to get the best possible service and the best possible bang for your buck, you should take a minute to ask the right questions to your plumber. If you’re wondering how to hire a plumber, read this handy guide to learn exactly what to ask.
1. Can You Solve My Problem?
If you are hiring a residential plumber for any reason, your first question should be whether they can actually solve your problem. A plumber might have 20 years of experience in fixing toilets, but they might have never dealt with a leaking dishwasher. Confirm that they have the specialist experience that is relevant to your home plumbing problem.
2. Are You Licensed?
No matter where you are, your plumber should hold a valid license from the relevant regulatory authority. For example, this local plumber in Melbourne is registered with the Victorian Building Authority, meaning that they are trusted to deliver safe, high-quality plumbing services in the region.
3. Are You Insured?
All plumbers should have full and comprehensive insurance. This includes liability coverage and tradesmen insurance that will cover any costs that may result if something goes wrong. Always receive confirmation of insurance before you hire a plumber.
3. Do You Charge for Travel Time?
The pricing systems offered by different plumbers vary greatly from place to place. You should ask if the plumber charges for their travel time and expenses, as this is the most common “hidden” expense that many plumbers tend to charge. The last thing you want is to be caught off-guard with a surprise extra cost.
4. What is the All-In Cost?
Once you have asked about travel costs, it’s time to get down to brass tacks. Insist that your plumber gives you a reliable figure of what you can expect to pay all-in, inclusive of any and all fees and costs. Only when you know exactly what you are paying can you proceed. Getting an answer to this question will also give you a sense of how trustworthy a plumber is.
5. Do You Offer 24/7 Service?
Not all plumbers work during so-called emergency hours. However, this fact is of little help if your bathroom is flooded at 2 am. Always check that your plumber offers 24/7 service and is willing to come to fix your problem right now. This will save both you and your plumber time.
More Tips On Hiring a Plumber
By asking these questions when hiring a plumber, you can find a trustworthy, competent tradesperson at a price you can afford. For more essential tips on hiring a plumber from home maintenance experts, we have got you covered. Consult our dedicated home repair guides to learn more.