Workplace safety should be communicated to all employees effectively so that the message is clear and understood by each one leaving no scope for ambiguity. Implementing safety measures without proper communication of the same to the workers reduces the utility of such measures drastically. Hence, safety measures that have been implemented and recourses in case of sudden accidents etc needs to be simplified and laid out clearly so that the workmen in the factory are aware of how to respond to any emergencies that might arise at work.
How should the safety professionals communicate in the workplace to eliminate loopholes in the safety mechanism?
How the safety professionals communicate with the workers is very important when it comes to the success of a safety mechanism. Safety professionals should ensure that the measures implemented in the factory are put across the whole workforce clearly. This can ensure that causalities in case of emergency situations are greatly reduced. Avoiding a few mistakes like the ones listed below can bring down the confusion in workplace communication.
- Avoid sophisticated language. Most of the workers might find it difficult to follow technical jargon and sophisticated language. The language used to communicate with the workers on safety measures should be kept as simple as possible.
- Stick to the point. Do not introduce unnecessary deviations or complicated illustrations while communicating the safety processes to the workers. They would find it difficult to follow different ideas at a time. Make sure that one point is clearly understood leaving no room for doubts, before moving on to the next.
- Face-to-face instructions than written ones. The idea would be clearer when it is provided orally than in writing. Workers would tend to miss written notices or memos and written instructions. They might find the written instructions confusing and a difficult mode to clear the doubts as well. Face to face communication is best to ensure that each person is up to date on the safety measures in the factory. Hold frequent safety events, hands-on training sessions, and informative seminars.
- Written communication should be kept short and simple. The ability of a worker to comprehend lengthy essays is limited. Hence, any written communication should be kept short within an average attention span. Also, the structure and flow of instructions should be in an easily understandable manner. Make sure that the workers understand what is expected from them and the importance of their cooperation.
- Collect feedback. Do not leave the process with just communicating the safety measures to the workers. It is also required to collect feedback from them and understand where the process can be improved further. Feedback can be used to assess the understanding workers have gained from their training sessions and how alert they are towards any emergencies that might arise in the workplace. A proper feedback and improvement mechanism can ensure that the drawbacks of the safety measures are corrected and that too in a manner to make it more intelligible to the workers.